Our services
The whole chain,under one roof
Warehouse, dispatch, customer care and entry into international markets. Take the whole package, or just the part holding your operation back. The setup we have built our own e-shops on since 1967 is there for you too.
PackWay in numbers
Why e-shops trust us with their operations
10,000+
parcels a day from our warehouse
20
own e-shops in operation
10
European countries where we operate
30%+
average annual partner growth
Four ways to start with us
Choose by what is holding you back.
Every page tells you who the service is for, what it covers exactly, how it works, and who stands behind it by name.
01For e-shops that have outgrown their own warehouseEnd-to-end fulfilment
Goods-in, picking, order assembly, dispatch and returns. The whole journey of your goods from arrival at the warehouse to delivery to the customer.
- Warehousing
- Picking
- Order assembly
- Returns handling
02For brands without their own customer departmentCustomer care
Order processing and a call centre with real availability. We answer eight calls out of ten within twenty seconds.
- Order processing
- Call centre
03For brands that want to grow beyond their bordersInternational expansion
Enter new markets with a setup we run ourselves in ten European countries.
- Choosing a market
- Service in the market's language
- Delivery and cost
- Marketing support
04For manufacturers short of people for assemblyAssembly services
From parts to a finished product, packing and dispatch included. Every unit goes through outbound inspection.
- Receiving parts
- Assembly
- Packing and dispatch
- Outbound inspection
How to order
Not sure which service to take.
Describe what you're dealing with today. We will go through your operation with you and recommend only the part that will actually take work off your hands.
One person handles the enquiry and the call, so you never get transferred between departments.
Petra Skácelová
Business Projects Manager