Warehousing
A temperature-controlled warehouse with round-the-clock security. Goods sensitive to temperature go into climate-controlled space, for example hair cosmetics for Bezvavlasy.cz kept between 6 and 25°C.
MoreFulfillment for e-shops
Shared synergy for greater efficiency and better results
We take warehousing, picking, packing, call centre, returns and expansion into foreign markets off your hands. The infrastructure we've run our own 20 e-shops on since 1967, and which reaches ten European countries, is available to you too.
What we do for you
From order intake to entering new markets. Pick only what you need.
Metrics of success
20
own e-shops, presence in ten countries
800k
parcels shipped to customers in 2025
400k+
customers served by our call centre in 2025
13M+
contacts in the customer database
Where we operate
We did not learn fulfillment on our clients. We learned it on our own brands, which we run across Europe. We offer partners the same infrastructure and processes.
Certification
ISO 9001
Our quality management system is certified in this scope:
Tell us what you need to hand over. A short form or a phone call is enough: we get to know your e-shop, its operations and where you're currently losing time.
We sit down together, go through your business model and propose the exact scope of services. You choose only what you actually need, no packages sitting idle.
We connect to your system, whether it's Shopify, Upgates or a bespoke solution. We manage the technical transition ourselves, with no disruption to your operations.
We take over operations and ensure a smooth start. From day one, you know where your parcels are and what's happening with them.
You get regular reporting and a real-time overview. As your e-shop grows, we scale up capacity quickly, without rebuilding the whole operation.
Case studies
We've been running operations for a number of European e-shops for years. Take a look at specific partnerships and what we do for them.

For this French brand we run a call centre with French- and Slovak-speaking operators, place orders and handle returns. We helped the brand enter the Slovak and Hungarian markets.
“We have been working with PackWay since 2016. We know our customers are well looked after here, and that is one of the reasons our entry into the Czech market was so successful.”

Magazine
Know-how from running our own e-shops abroad: logistics, returns and market entry.
V roce 2017 jsme v Polsku spustili katalogový koncept MAGNET DOM&MODA. Na konci roku 2018 jsme ho přejmenovali na ASTOREO. Mezi tím jsme si prošli vším, co vstup na nový trh obnáší.
Systém řízení skladu se obvykle prodává na slibu vyšší rychlosti. Ta přijde, ale je to až druhotný efekt. Podstatnější je, že sklad začne pracovat s daty.
Na vrácenou zásilku se ve firmách často dívá jako na náklad. Přitom rozhoduje o tom, jestli si u vás zákazník objedná znovu. Jak vypadá zpracování vratek, když se dělá pořádně.
Request a quote
Get in touch with Petra directly, or fill in the form. We will prepare a tailored proposal, no unnecessary steps.

Petra will reply to you personally.