End-to-end fulfilment
We take the whole journeyof your goods off your hands
Goods-in, picking, packing, dispatch and returns. One warehouse, one contract, one report. Your team gets back to selling and buying instead of packing boxes.
Who it's for
You have grown, and your warehouse can no longer keep up.
We take over fulfilment the moment logistics starts holding sales back. Most partners come to us in one of two situations.
- Situation 01
An e-shop that has outgrown its own warehouse.
Orders keep growing, but packing eats up more time than selling. Before the season you are scrambling for temporary staff, after it you are wondering what to do with the stock. We take over the operation, staff and equipment included, and you stay focused on marketing and buying.
- Situation 02
A foreign brand entering the Czech market
You need a warehouse, dispatch and returns handling before you build your own branch. We built exactly this setup for Atlas for Men, Bakker Holland and Blancheporte, and we still run it today.
What we do exactly
Four parts of one chain
Take the whole chain, or just the part that is causing you pain. We set the scope and price to match your volumes and the nature of your goods.
Warehousing
A temperature-controlled warehouse with round-the-clock security. Goods sensitive to temperature go into climate-controlled space, for example hair cosmetics for Bezvavlasy.cz kept between 6 and 25°C.
- Space for stackable and non-stackable pallets
- CCTV and 24-hour security
- Open bin locations for slower-moving stock as well
- Controlled temperature to match your assortment
Picking
Picking, meaning pulling goods from stock, covers goods-in, goods-out and sorting each delivery. Every product is checked before it goes out to the customer.
- Receiving and putting away deliveries
- Thorough condition checks on every product
- Sorting deliveries to your rules
- Adding inserts to shipments on request
Order assembly
We put each shipment together to your instructions, pack it in the material you choose, and hand it to the carrier. It goes out alongside our own volumes, so you get a better per-parcel carrier rate.
- Printing invoices, address labels and barcodes
- Packing into boxes, bags and self-seal mailers
- Labelling to match market requirements
- Handover to the carrier and tracking data passed on
Returns handling
We handle returns, paperwork included. Goods are sorted and put back into stock, or disposed of according to your rules.
- Paperwork for every returned shipment
- Back into stock, or disposal
- Sorting returned products
- Status overview for every return
We handle returns for, among others, Atlas for Men, Bakker Holland CZ, Bonprix, Horteka and Forliving. For the French company CIVAD and its brand Blancheporte we handle them on the Belgian market.
We deliver with trusted carriers
Your customers' parcels travel via Česká pošta, Zásilkovna, GLS, PPL and Slovak branches. We add another carrier whenever your needs change.
Enquiry and operational review
We go through your volumes, assortment and seasonal peaks with you. We find out where your current setup is holding you back and what makes sense to hand over.
Scope and price proposal
You get a service breakdown and a price based on your actual volumes. You choose only the parts of the chain you need.
System integration
We connect to your e-shop, whether it runs on Shopify, Upgates or your own platform. Orders then flow into the warehouse automatically.
Stocking and trial run
We take over your stock, store it by turnover rate, and run the first dispatches. We fine-tune packing materials and inserts along the way.
Live operation and reporting
We dispatch every day, and you see the status of stock and shipments. When volumes jump, we scale capacity without rebuilding the whole operation.
The numbers speak for us
An operation that can handle your peaks.
10,000+
parcels a day from our warehouse
30%+
average annual partner growth
ISO 9001
certified quality management system
Who has confirmed it
Who has trusted us with their warehouse
We run the operation for e-shops whose goods are sensitive to storage conditions and to dispatch speed.
Atlas for Men
For this French brand we run a call centre with French- and Slovak-speaking operators, place orders and handle returns. We helped the brand enter the Slovak and Hungarian markets.
“We have been working with PackWay since 2016. We know our customers are well looked after here, and that is one of the reasons our entry into the Czech market was so successful.”
No-obligation enquiry
Tell us what is holding your logistics back.
Just three details about your operation. We will use them to put together a scope of services and a price per unit, and get back to you within two working days.
One person handles the enquiry and the call, so you never get transferred between departments.
Fulfilment enquiry
Three questions about your operation, we'll sort out the rest by phone.